Avaliação de instrumentos de satisfação com a assistência ao parto: uma revisão de escopo

Abstract

Objective: to map instruments validated in Latin America to assess women's satisfaction with childbirth care services. Method:scoping review in PubMed, Virtual Health Library, Cochrane and Scielo databases with the descriptors "Patient Satisfaction", "Childbirth" and "Validation Study", analyzed in June 2021. Results: six instruments were identified that assessed as most frequent dimensions the parturient woman, birth, obstetric care and the companion. All instruments adopted methods to assess evidence of validity and reliability, and three of them presented psychometric data that made it possible to assess the quality of the measure. There was a higher prevalence of cross-cultural validation and analysis of measurement consistency through Cronbach's alpha. Conclusion: the identified measures contribute to the constructs, although this context demands more adequate measures of stability, criterion validity, equivalence and responsiveness.